Ok ......so what is Reiki?

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I can do no better than to give the same account as Reiki 'guru' Penelope Quest who describes it as follows:-

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Reiki is a safe, gentle, non-intrusive hands-on healing technique for use on yourself or with others, which uses spiritual energy to treat physical ailments without using pressure, manipulation or massage; however, it is much more than a physical therapy.  It is  a holistic system for balancing, healing and harmonising all aspects of the person - body, mind and spirit - and it can also be used to encourage personal and spiritual awareness and growth. 

(taken from Reiki for Life by Penelope Quest)